If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Blackxpace website.
Return request must be raised within 30 days for all items from the date of delivery.
mind. Please refer to the Button for more information.
Delivery
Your chosen shipping method determines how quickly you'll receive your product.
The delivery timeframe depends on your preferred shipping option.
Get your product fast! Choose the shipping method that best suits your needs.
We offer a variety of shipping options to get your product to you quickly and conveniently.
Select the shipping option that works best for you and enjoy a smooth delivery experience."
We want to ensure you receive your product as soon as possible, so choose the shipping method that fits your timeframe.
Delivery times vary based on the shipping method you choose."
Select your preferred shipping method at checkout.
Proper quality this. Bought it on a whim as a gift and the recipient absolutely loved it. It's clearly well-made and the finish has stayed pristine with regular use. Delivery was a tad slow but everything arrived in perfect condition. Would recommend.
YT
Yuki TanakaOsaka, JP
4 out of 5 stars★★★★☆
Beautiful, great value
The piece is lovely and the finish is smooth and polished. It arrived in a nice presentation box which made it feel special. Great quality for the price — I was pleasantly surprised. Will definitely order from here again.
PO
Patrick O'BrienDublin, IE
4 out of 5 stars★★★★☆
Solid purchase, great finish
Very happy with this. It looks elegant, the finish has held up well with daily wear, and the quality feels genuine. Delivery was a day late but the seller kept me updated throughout. Would order again without hesitation.
MG
Maria GonzalezMadrid, ES
5 out of 5 stars★★★★★
Perfecto en todos los sentidos
Lo compré con algo de dudas pero al recibirlo quedé encantada. La joya es preciosa en persona, mucho más que en las fotos. La calidad de los acabados es excelente y el envío fue rapidísimo. Lo recomendaría a cualquiera sin dudarlo.
VC
Valentina CruzBuenos Aires, AR
5 out of 5 stars★★★★★
Increíble relación calidad-precio
Me sorprendió gratamente. Pensé que iba a ser algo del montón pero la calidad es extraordinaria. El acabado es impecable y la joya es mucho más bonita en persona. La entrega fue rápida y el embalaje estaba en perfectas condiciones. Sin duda lo volvería a comprar.
CM
Chloe MartinParis, FR
5 out of 5 stars★★★★★
Magnifique, je suis ravie
Je cherchais quelque chose d'élégant et de qualité sans me ruiner — c'est exactement ce que j'ai trouvé. La finition est impeccable et le bijou est encore plus beau en vrai. Le service client était réactif et attentionné. Je recommande vraiment.
Frequently Asked Questions
Everything you need to know before you buy. Can't find an answer? Contact us — we reply within 24 hours.
Shipping & Delivery
We deliver within 5–10 business days for standard shipping. Estimated delivery dates are shown on each product page before checkout.
Yes! We offer free shipping on all orders over $15. Orders below $15 have a small flat shipping fee applied at checkout.
Absolutely. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Yes, we ship worldwide. International delivery times vary by location, typically 7–15 business days.
Product Questions
Yes! All our jewelry is made from genuine 925 sterling silver, meeting international purity standards.
Our rings are electroplated and treated to resist tarnishing. To maintain their shine, we recommend avoiding prolonged contact with water, perfume, and lotions. Store in the pouch provided when not wearing.
High carbon rhinestone and moissanite are premium diamond simulants — they look identical to real diamonds but at a fraction of the price. They offer similar brilliance, clarity, and fire without the diamond price tag.
Every product page has a Size Guide link. We recommend measuring your finger at the end of the day when fingers are slightly larger. If between sizes, size up for comfort.
Our 925 sterling silver pieces are generally suitable for sensitive skin. If you have severe metal allergies, we recommend consulting with your doctor before purchasing.
Returns & Warranty
We offer a 30-day hassle-free return policy. If you're not completely satisfied, simply contact us within 30 days of receiving your order and we'll arrange a return or exchange.
We're so sorry if this happens! Please contact us within 48 hours of receiving your order with a photo of the issue. We'll send a replacement at no cost to you immediately.
We offer a 30-day hassle-free return policy. If you're not completely satisfied, simply contact us within 30 days of receiving your order and we'll arrange a return or exchange. Normal wear and tear is not covered.
Simply email us at support@blackxpace.com or use the chat button on our website. Our team responds within 24 hours on business days.
Payments & Security
Absolutely. Our website uses SSL encryption and all payments are processed through fully secure, PCI-compliant payment gateways. We never store your card details.
We accept PayPal, Visa, Mastercard, and American Express. PayPal Pay Later is also available if you'd like to split your payment.
Yes! PayPal Pay Later is available at checkout, allowing you to split your purchase into interest-free payments.
Orders & Account
Orders can be modified or cancelled within 12 hours of placing them. After that, they enter processing and cannot be changed. Contact us immediately if you need to make changes.
Please check your spam/junk folder first. If it's not there, contact us with your name and email address and we'll resend your confirmation right away.
No! You can checkout as a guest. However, creating an account lets you track orders, save addresses, and access your order history easily.
